How Do I...
Make An Appointment?

A full appointment system is employed but urgent cases will be seen the same day. We will do our best to keep to the appointment time, but emergencies do occur. Children under 16 should be accompanied by an adult. If you cannot keep your appointment, please inform us.

Whilst the practice will endeavour to fulfil your request for a particular doctor, it might not always be possible and if this were to be the case, an explanation would be offered.

How Do I...
Contact My Doctor?

All consultations are by appointment which can be made in person or by telephone between 8.30am and 6.30pm. Where possible the appointment will be with your own doctor. Patients who need to be seen urgently will always be seen at the end of evening surgery. Some problems can be resolved over the telephone.

How Do I...
Obtain A Home Visit?

If you are too unwell to visit the surgery, please ring before 10.00am where possible, with full details. Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit. Home visits are at the discretion of your doctor. Please do not ask your doctor to call unless the patient is genuinely too ill to come to the surgery. A rash or temperature does not prevent patients coming to the surgery and will not endanger others. Simply tell the receptionist on arrival.

How Do I...
Obtain Test Results?

These may be obtained by ringing (01760) 721786 between 11.30am and 4.30pm. The receptionist may then inform you of the result, or she may ask you to arrange an appointment with your doctor to discuss your result. It is practice policy only to give results of medical tests to patients over 16 and to the parents of those below this age.